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Clayton was very professional and helpful in getting our unit repaired
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Courteous; introduced himself, went right to work. I couldn’t ask for better service.
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Very nice and courteous technician. Knowledgeable and finished his service in a timely manner. I’m very pleased
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My technician was very kind and personable. He answered all my questions and explained everything to me.
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I got home from work Friday to find both my ac units down. I called Giles and Cole was fixing my problem within hours. Wonderful young man!
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Clay is friendly, knowledgeable and efficient. Pleased to have him come to our home.
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Overall Experience
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Overall Experience
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From the time we called that our a/c was down and the fast response that they came out that same day was wonderful. We had to wait for the part to come in but, Evan informed us we had purchased the extended warranty ( which I highly recommend) and it costed us barely nothing. That it self was a Blessing. Evan was very nice and knowledgeable & we can’t thank him enough.
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Came out completed spring maintenance and got customer ready for cooling season
Upon arriving for the service call, I identified a blockage in the drain line, which was impeding proper system function. I explained the issue to the customer and presented our comprehensive maintenance contract as a proactive solution to prevent future problems. The customer opted for the contract, so I proceeded with a thorough maintenance check. This included inspecting and cleaning the condenser coils, checking and replacing air filters, lubricating moving parts, and ensuring all components were functioning correctly. I also tested the thermostat and electrical connections for reliability. After completing these tasks, I provided the customer with a detailed report of the maintenance performed and ensured they were fully prepared for the upcoming cooling season. The customer was satisfied with the service and the peace of mind that comes with having a maintenance contract in place.
Came out and completed spring maintenance and got customer ready for cooling season
During the spring maintenance visit, I identified a faulty compressor and condensing fan motor on the upstairs system. I informed the customer about the issues and explained the importance of replacing the unit to ensure efficient operation. I scheduled the replacement for the next day, ensuring minimal disruption. Meanwhile, I performed a thorough maintenance check on the downstairs system, including cleaning the coils, lubricating the fan motor, and inspecting the thermostat. I also checked the refrigerant levels and adjusted any settings to optimize performance. The customer was well-informed about the condition of both systems and was prepared for the upcoming cooling season. The upstairs system was successfully replaced, and the downstairs system was left in o
Came out completed spring maintenance and got customer ready for cooling season
Came out and completed spring maintenance check and got customer ready for cooling season
Came out and found customers indoor evaporator coil leaking. Replaced the coil and got customer going again today.
Came out and found system not running due to bad capacitor got capacitor replaced and got system back going today
Came out and completed final touch. Customer is having issue with thermostat and thermostat was bad so replace the thermostat and all operations check. OK at this time.
Came out and completed multi systems, maintenance, and got customer ready for cooling season
