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Overall Experience
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From the time we called that our a/c was down and the fast response that they came out that same day was wonderful. We had to wait for the part to come in but, Evan informed us we had purchased the extended warranty ( which I highly recommend) and it costed us barely nothing. That it self was a Blessing. Evan was very nice and knowledgeable & we can’t thank him enough.
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He was super quick — No problems. So excited to have the A/C working again. It was only off for a couple hours but it got hot 🥵
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Overall Experience
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Overall Experience
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Evan always is quick and very good at his job friendly and great service
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Highly recommend Giles Heating and cooling! My technician Nick was wonderful, he was here super fast and fixed the problem immediately! He displayed GREAT customer service and answered every question I had! This is a great company and their employees are amazing!
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Overall Experience
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Evan was very efficient and informative. He was friendly and got the problem fixed quickly! I would recommend Giles to anyone!
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Came out and completed spring maintenance check and got customer ready for cooling season
Came out and completed spring maintenance and got customer ready for cooling season
Recently, I performed a comprehensive spring maintenance check on an air conditioning system, ensuring it was in optimal condition for the upcoming cooling season. I began by inspecting the entire unit, checking for any signs of wear or damage. I cleaned the condenser coils and evaporator coils to enhance efficiency and performance. I also examined and cleaned the air filters, replacing them if necessary to ensure clean air circulation. Next, I checked the thermostat settings and calibrated them for accurate temperature control. I tested the system's electrical components and refrigerant levels, topping off as needed. Finally, I inspected the drainage system to prevent clogs and leaks. The customer is now fully prepared for the cooling season, confident in the system's reliability and efficiency.
Came out and completed spring maintenance checked and got customer ready for summer season
Came out and completed spring maintenance and got customer ready for cooling season
Came out and completed spring maintenance check and get customer ready for the summer
Came out and completed spring maintenance. Got ready for summer season
Came out for routine, spring maintenance, found bad capacitor, and also seen condensing fan motor was starting to go bad notified the customer and they wanted to proceed to go ahead and change the motor out. Change the motor out and got customer ready for the spring season.
Came out found defrost control board not sending power out to the outdoor unit causing outdoor unit not to run. Replaced defrost control board and clean condenser coil and got customer back up going today.
Came out found system low refrigerant got system charged back up also found bad capacitor and dirty convincing coil. Got the capacitor changed and condensing coil clean and got customer back going today.
Came out found system not running due to easy flow trap being stopped up cleared trap. Check refrigerant and got customer back going.
Checked system out for customer getting ready to sell the house
Came out and completed final touch on new 4 ton Ruud heat pump system
